Careers

Medical Assistant

• Greets and guides patients to the exam room in a friendly and timely manner.
• Takes patient’s history (HPI), determines chief complaint, verifies medical histories, current medications, vitals, etc.
• Responsible for documenting information & reviewing medical record via the EHR.
• Strictly adheres to the privacy policies listed by the organization and informs patients of their privacy rights.
• Responds to patient communications and questions knowledgeably with patience, understanding and dignity.
• Contacts patients regarding test results and schedules further treatment(s).
• Gives injections, assists with examinations and office procedures as needed.
• Prepares, cleans, stocks and maintains exam/treatment rooms daily, and sterilizes all necessary instruments.
• Orders supplies when necessary.
• Verifies that all assigned telephone encounters have been attended to daily.
• Assist with sending prescription refill requests per protocol.
• Maintains compliance with regulatory requirements by following policies and procedures and reporting changes as needed in accordance to Federal and State regulations, OSHA, HIPPA, etc.

• Must routinely demonstrate superior customer service skills.
• Have basic knowledge of medical terminology and organization services.
• Be physically able to regularly change sitting, standing, walking positions to perform duties.
• Operate standard office equipment including computers, telephones, printers, copiers, etc.
• Have adequate hearing to answer the phone and speak with patients.
• Must have excellent verbal and communication skills.
• Must be organized, show attention to details, and display an ability to prioritize responsibilities.
• Show proficiency in basic computer commands and functions including data entry and responding to emails using proper grammar.
• Be neatly groomed and maintain a professional appearance.
• Must respond and treat every patient with dignity, honesty and cheerfulness.

• Education: Graduation from an approved Medical Assistant program required.
• Licensure: Valid NC Driver License required.
• Certification: Current Medical Assistant Certification required.
• Current BLS certification AHA preferred